Privacy Policy
Trust is the foundation of every powerful narrative. At Narrative Edge, we are committed to maintaining that trust by protecting your personal information and the confidentiality of our professional engagements.
Our Commitment to Your Privacy
Narrative Edge ("the Company," "we," "us," or "our") operates as a premier provider of storytelling and public speaking consultancy based in Austin, Texas. We recognize that in the course of our training and coaching sessions, you may share sensitive professional and personal information. This Privacy Policy is designed to inform you about the types of information we collect, how we use it, and the rigorous measures we take to ensure its security. By using our website or engaging with our services, you consent to the data practices described in this statement.
1. Information Collection and Use
We collect several different types of information for various purposes to provide and improve our service to you. This includes Personal Data, which is any information that can be used to identify you as an individual. When you register for a workshop, book a personal consultation, or sign up for our newsletter, we may ask you to provide us with certain personally identifiable information, such as your full name, business email address, phone number, and current professional title. This data allows us to tailor our coaching to your specific industry context and professional goals.
Furthermore, during our high-stakes presentation coaching, we may record video and audio of your practice sessions. These recordings are vital for providing the detailed feedback that Narrative Edge is known for. These "Performance Data" files are stored in highly secure, encrypted environments and are only accessible by your primary coach. They are never shared with third parties or used for promotional purposes without a separate, explicit written release from you.
"In the pursuit of communication excellence, your privacy is our highest priority. We treat your personal narrative with the same level of integrity that we apply to our coaching methodology."
2. Usage Data and Tracking Technologies
We may also collect information on how our website is accessed and used ("Usage Data"). This may include information such as your computer's Internet Protocol (IP) address, browser type, browser version, the pages of our website that you visit, the time and date of your visit, the time spent on those pages, and other diagnostic data. This information helps us optimize the Narrative Edge digital experience for all our users.
Like many professional services, we use cookies and similar tracking technologies to track the activity on our Service and hold certain information. Cookies are files with small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service, such as the integrated booking system or client portal.
3. Data Sharing and Disclosure
Narrative Edge does not sell, rent, or lease its customer lists to third parties. We may share data with trusted partners to help perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to Narrative Edge, and they are required to maintain the confidentiality of your information via strict non-disclosure agreements.
We may disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Narrative Edge; (b) protect and defend the rights or property of Narrative Edge; and, (c) act under exigent circumstances to protect the personal safety of users of Narrative Edge, or the public.
4. Data Security Standards
The security of your data is of paramount importance to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, including end-to-end encryption for session recordings and secure socket layer (SSL) technology for website interactions, we cannot guarantee its absolute security. We conduct regular security audits of our digital infrastructure to ensure we are meeting the latest industry standards for data protection.
5. Your Data Protection Rights
If you are a resident of the European Economic Area (EEA), you have certain data protection rights. Narrative Edge aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data. If you wish to be informed what Personal Data we hold about you and if you want it to be removed from our systems, please contact us. In certain circumstances, you have the following data protection rights: the right to access, the right of rectification, the right to object, the right of restriction, the right to data portability, and the right to withdraw consent.
6. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We will let you know via email and/or a prominent notice on our website, prior to the change becoming effective and update the "last modified" date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
7. Contact Information
Narrative Edge welcomes your questions or comments regarding this Statement of Privacy. If you believe that Narrative Edge has not adhered to this Statement, please contact our Privacy Officer at:
Narrative Edge
401 Congress Ave
Austin, TX 78701
Email: [email protected]
Phone: +1 (512) 555-0198
Last Modified: February 10, 2026